Contact Us

Get In Touch with Us!

Office Email

info@total-testing.com
reports@total-testing.com

Office Phone

+1 (662) 258-5616; +1 (456) 278-4787
+1 (456) 278-4787

Office Address

539 W Commerce St
Dallas, TX 75208

Frequently Asked Questions

Please check your spam or junk folder, as automated emails sometimes land there.
If you find it, be sure to mark it as “Not Spam” so you don’t miss future updates.

If it’s not there please send us an email to : reports@total-testing.com

Once your samples arrive at the lab, results are delivered within 48 business hours or 24 business hours if the option was selected at checkout. You’ll receive a detailed digital report explaining the findings and recommended next steps.

Once your samples are received and logged by the laboratory, you’ll be automatically notified through our online portal. You can log in at any time to check your sample status and track its progress from receipt to results.

All you need is:

  • A cotton swab (Q-tip)

  • A zip-lock bag

  • A marker

That’s it, no special tools or equipment required.

Photos help our inspectors better understand where the sample was collected, allowing for a more accurate analysis and a more precise report. This context helps us provide clearer insights and more relevant recommendations.