Privacy Policy

Last updated: November 2025

Welcome to Total Testing (“we,” “our,” “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website total-test.com

1. Information We Collect

We collect the following types of information:

Information You Provide Directly

  • Name and email address (via contact forms, pop-ups, or checkout).

  • Payment and billing details when you make a purchase through Stripe Checkout.

  • Any other information you choose to provide voluntarily (e.g., when contacting support).

Information Collected Automatically

  • Usage data such as pages visited, time spent on site, browser type, and device information.

  • Cookies and analytics data through Google Analytics to help us understand how visitors use our website.

2. How We Use Your Information

We use your information to:

  • Process orders and payments securely through Stripe.

  • Send your order confirmations, test results, or related transactional emails.

  • Improve website performance and user experience.

  • Respond to your inquiries or support requests.

  • Comply with legal obligations and prevent fraudulent activity.

We do not sell, rent, or trade your personal information to third parties.

3. Payments and Data Security

All payments are processed via Stripe, which uses SSL encryption and PCI-DSS–compliant security measures.
We do not store or have access to your full payment information (such as credit card numbers).

Our website also uses HTTPS encryption to protect your data during transmission.

4. Cookies and Analytics

We use cookies to:

  • Improve website functionality and performance.

  • Analyze user activity via Google Analytics.

You can choose to disable cookies in your browser settings at any time.
Analytics data is anonymous and used solely to improve our website experience.

5. Data Retention

We keep your information only as long as necessary to:

  • Fulfill the purposes outlined in this policy,

  • Comply with legal obligations,

  • Resolve disputes, or

  • Enforce agreements.

6. Email Communication

We currently send only transactional emails (e.g., order confirmations, results notifications).
If marketing emails are introduced in the future, users will always have the option to opt out or unsubscribe.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections or deletions of your information.

  • Withdraw consent for certain types of data use (e.g., marketing).

To make a request, contact us at info@total-testing.com.

8. Data Security

Your information is stored securely on password-protected systems.
We take reasonable technical and organizational measures to prevent unauthorized access, disclosure, or misuse.

9. Children’s Privacy

Our website and services are intended for general audiences.
We do not knowingly collect personal information from children under the age of 13.

10. U.S. Service Area

Total Testing operates exclusively in the United States and provides services only to U.S. residents.

11. Updates to This Policy

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes.
The revised version will always include the “Last updated” date at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 info@total-testing.com
🏢 Total Testing
539 W Commerce St, Dallas, TX 75208, USA